Check out our frequently asked questions
VR, short for virtual reality, allows people to be fully immersed in a fabricated
environment. This is usually (but not always) delivered through head-mounted
hardware that tracks a person’s movements. These VR headsets consist of a
screen (or two display panels, one for each eye) housed in a frame (or headset)
strapped or fitted to your head. A pair of lenses are typically fixed between the
panels and your eyes, blocking the outside world, to make it appear as if what
you see through the headset is your entire world.
Critically, all headsets track your movement so the image you see adjusts
accordingly. Some headsets, however, track more movement than others.
In most cases, VR experiences will also have a method for you to control or
select things within the simulated environment. Sometimes you’ll have a
controller in each hand to control aspects of the experience. In some cases, the
controllers deliver virtual representations of your hands to manipulate the
environment and objects within it in ways similar to the real world.
Cancellation and no-show policy
If you must cancel, we will be pleased to change your session time or rebook
your reservation with a minimum of 48 hours’ notice (for parties of 8 or less). For
changes to bookings for groups larger than 8 individuals, as well as for corporate
and school groups or corporate events, we require a minimum of seven (7) days’
notice.
Refund Policy
AJA Centre de Jeux does not offer refunds for any reason.
If we need to cancel your session AJA Centre de Jeux reserves the right to cancel your session without notice. Rest assured that this would only happen in case of unplanned maintenance,
malfunction or any event beyond our control. In case of such an unforeseen
event, we will reschedule your session at our earliest mutual convenience.
To participate, you must be able to walk through the play area without assistance.
Individuals with reduced vision in one eye may also play.
Players who arrive at their game under the influence of alcohol and drugs will not
be allowed to play. No refunds or credits will be issued under these
circumstances.
For your safety, individuals with the following medical conditions will not
be able to access the game:
Epilepsy and similar seizure disorders
Severe deafness or hearing loss
Broken leg or arm
Wheelchair users
Our VR experience is not recommended if any of these medical conditions
apply to you:
Heart problems
Advanced pregnancy
Our activities are for all ages; however, some elements might be more
challenging for players under the age of 14. Therefore, we ask that there be at
least one adult participant among a younger group.
You will only need to rely on your mental skills and abilities - brains over brawn.
** Unfortunately, wheelchair access is not accessible due to the room division
leading to exit room. **
